We’re here if you need us

Contact us by telephone:  208-888-5813 X 1004

We are open Monday through Friday USA Mountain Time 8:00 am  to 5:00 pm

Contact us by email:  support@portsmith.com

Portsmith LLC 850 E Franklin Rd, Suite 401 Meridian Idaho 83642 

Portsmith Limited Warranty:

Portsmith LLC warrants this product against defects in materials and workmanship to the original purchaser (or the first purchaser in the case of an authorized reseller) for a period of three (3) year from the date of shipment. This warranty is limited to repair or replacement of the product. To obtain warranty service, the purchaser must first contact Portsmith LLC and obtain an RMA number, then return the product to Portsmith LLC for repair or replacement. Purchaser shall prepay shipping charges for products returned to Portsmith LLC.  Portsmith LLC will pay for return of the products to purchaser, except that purchaser shall pay all shipping charges, duties, and taxes for products returned to Portsmith LLC from a country other than the United States. Portsmith LLC makes no other warranty of any kind with regard to this material.  Portsmith LLC shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Within thirty (30) days of receipt should the product fail for any reason other than damage due to customer negligence; purchaser has the right to return the product fora full refund of the purchase price. If the purchaser wishes to upgrade or convert to another Portsmith LLC. product within the thirty (30) day period, purchaser has the right to return the product and apply the full purchase price toward the purchase of the other product. Any other return will be subject to Portsmith LLC’s existing restocking policy. PORTSMITH LLC WARRANTS THAT THIS PRODUCT IS NEW OR HAS BEEN RE-MANUFACTURED TO MEET NEW STANDARDS USING NEW OR SERVICEABLE USED PARTS. PORTSMITH LLC MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THIS PRODUCT. PORTSMITH LLC SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Some states or provinces do not allow limitations on how long an implied warranty lasts,so the above limitation or exclusion may not apply to you. THE REMEDIES PROVIDED HEREIN ARE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL PORTSMITH LLC BE LIABLE FOR ANY LOST PROFITS, DIRECT, INDIRECT,SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.